FREQUENTLY ASKED QUESTIONS (FAQ)
WHAT IS THE DIFFERENCE BETWEEN A STANDARD LUG NUT AND A TUNER LUG NUT?
The Standard Lug Nut is the shorter version of our Titanium Conversion Kits. The Standard Lug Nut measures approximately 26mm in height and is designed to fit the specifications of your vehicle's kit. The Tuner Lug Nut is the longer version of our Titanium Conversion Kits. The Tuner Lug Nut measures approximately 42mm in height and has a protective sleeve which extends outward to protect the threads of the protruding stud. The Tuner Lug Nut has some additional machining work which helps add to the overall aesthetic of the kit.
HOW ARE THE STUD LENGTHS CALCULATED?
All stud lengths are measured from end to end to provide the overall length. The length of the stud IS NOT the length that will protrude outward from the vehicle's hub. Typically the stud length that protrudes outward from the hub will be reduced by approximately 15-20mm of the overall stud length; this is dependent upon each individual vehicle.
The Standard Lug Nut is the shorter version of our Titanium Conversion Kits. The Standard Lug Nut measures approximately 26mm in height and is designed to fit the specifications of your vehicle's kit. The Tuner Lug Nut is the longer version of our Titanium Conversion Kits. The Tuner Lug Nut measures approximately 42mm in height and has a protective sleeve which extends outward to protect the threads of the protruding stud. The Tuner Lug Nut has some additional machining work which helps add to the overall aesthetic of the kit.
HOW ARE THE STUD LENGTHS CALCULATED?
All stud lengths are measured from end to end to provide the overall length. The length of the stud IS NOT the length that will protrude outward from the vehicle's hub. Typically the stud length that protrudes outward from the hub will be reduced by approximately 15-20mm of the overall stud length; this is dependent upon each individual vehicle.
HOW FAST WILL I RECEIVE MY ORDER?
We strive to ship all orders within a 24-72 hour time frame after your order is placed. Most weekday orders will be shipped within 24-48 hours for in stock purchases. Occasionally, orders placed over the weekend may not be shipped until the following Monday. All of our products are shipped USPS Priority Mail (unless otherwise stated or requested). USPS Priority Mail is typically 1-3 business days for the West Coast of the United States, 2-3 days for Mid-West orders, and 3-4 days for East Coast orders. We do ship worldwide and most regions are programmed into our shipping software; however if you do not see your specific region/country please feel free to send us an email at [email protected] or use the Contact Us link via our website. International order shipping times vary by region; in our experience most regions arrive within 7-10 business days.
DO YOU OFFER PRODUCT SPONSORSHIPS?
We typically do not offer product sponsorships. We will occasionally consider product discounts for multiple orders or vehicles with extensive media exposure.
We strive to ship all orders within a 24-72 hour time frame after your order is placed. Most weekday orders will be shipped within 24-48 hours for in stock purchases. Occasionally, orders placed over the weekend may not be shipped until the following Monday. All of our products are shipped USPS Priority Mail (unless otherwise stated or requested). USPS Priority Mail is typically 1-3 business days for the West Coast of the United States, 2-3 days for Mid-West orders, and 3-4 days for East Coast orders. We do ship worldwide and most regions are programmed into our shipping software; however if you do not see your specific region/country please feel free to send us an email at [email protected] or use the Contact Us link via our website. International order shipping times vary by region; in our experience most regions arrive within 7-10 business days.
DO YOU OFFER PRODUCT SPONSORSHIPS?
We typically do not offer product sponsorships. We will occasionally consider product discounts for multiple orders or vehicles with extensive media exposure.
DO YOU ACCOMMODATE CUSTOM ORDERS?
We can accommodate custom orders to be designed to specifications; please Contact Us if you feel your vehicle requires something special and we will see what we can do to accommodate your specific situation.
RETURNS AND EXCHANGES?
We WILL process refunds, returns, and exchanges for unused/uninstalled merchandise returned in original packaging within 30 days of purchase. We WILL NOT process refunds, returns, or exchanges for products where installation has been attempted or completed. We WILL NOT process refunds, returns, or exchanges on SALE items or special coupon offers. All SALE items are final. Please ensure that you order the right parts for your vehicle; we are always happy to help with your product selection if you are unsure about the specifications needed for your vehicle. Simply Contact Us, we are always here to help.
We can accommodate custom orders to be designed to specifications; please Contact Us if you feel your vehicle requires something special and we will see what we can do to accommodate your specific situation.
RETURNS AND EXCHANGES?
We WILL process refunds, returns, and exchanges for unused/uninstalled merchandise returned in original packaging within 30 days of purchase. We WILL NOT process refunds, returns, or exchanges for products where installation has been attempted or completed. We WILL NOT process refunds, returns, or exchanges on SALE items or special coupon offers. All SALE items are final. Please ensure that you order the right parts for your vehicle; we are always happy to help with your product selection if you are unsure about the specifications needed for your vehicle. Simply Contact Us, we are always here to help.
MY KIT IS OUT OF STOCK; WHAT DO I DO?
Occasionally we are sold out of certain products; however if you do not see your product "In Stock" please shoot us a quick note via the Contact Us page. Many times we have kits incoming or not posted into inventory and can have your specific kit expedited or sped up through the manufacturing or inventory process. A quick message also helps to inform us of specific products that are in higher demand and we can adjust our manufacturing schedules to make the proper accommodations.
I NEED TO ORDER A REPLACEMENT PART, WHAT DO I DO?
Occasionally replacement parts are required and we understand that. We always work hard to make sure you get what you need. Shoot us a message via the Contact Us page, and we will address your situation.
Occasionally we are sold out of certain products; however if you do not see your product "In Stock" please shoot us a quick note via the Contact Us page. Many times we have kits incoming or not posted into inventory and can have your specific kit expedited or sped up through the manufacturing or inventory process. A quick message also helps to inform us of specific products that are in higher demand and we can adjust our manufacturing schedules to make the proper accommodations.
I NEED TO ORDER A REPLACEMENT PART, WHAT DO I DO?
Occasionally replacement parts are required and we understand that. We always work hard to make sure you get what you need. Shoot us a message via the Contact Us page, and we will address your situation.